Shipping policy
Shipping Policy
We offer free standard shipping on eligible orders.
Processing times
Orders are usually processed within a few business days before shipment. Processing times may vary during busy periods or public holidays.
Estimated delivery times
United Kingdom: 5–10 business days
International destinations: 7–15 business days
Delivery times are estimates and may be affected by customs, local carriers, holidays, weather, or other delays outside our control.
Tracking
Where tracking is available, tracking information will be sent by email after your order has been processed and shipped.
International orders
We ship to a range of international destinations. Customers are responsible for entering a complete and accurate delivery address at checkout.
Customs, duties and taxes
International orders may be subject to local import duties, taxes, or customs charges depending on the destination country. Where these charges are not collected at checkout, they may be payable by the customer.
Incorrect or incomplete addresses
Please check your delivery details carefully before placing an order. We may not be able to change an address once an order has been processed.
Questions
If you have any questions about shipping or your order, contact us at: