FAQ

How long does shipping take?
UK orders usually arrive within 5–10 business days. International orders usually arrive within 7–15 business days.

Do you offer free shipping?
Yes. We currently offer free standard shipping on all orders.

Do you ship internationally?
Yes. We ship to a range of countries including the UK, United States, Canada, Europe, Australia, New Zealand and selected international destinations.

How can I track my order?
Once your order has been processed and shipped, you’ll receive tracking information by email where available.

Can I change or cancel my order?
If you need to make a change, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change or cancel it.

What if my item arrives damaged or incorrect?
Contact us with your order details and photos of the issue, and we’ll help resolve it.